Wondering when your order will arrive? Need to change something about an order you've placed? You can review your order by visiting the MyAccount section of the website. Have additional questions send us an email: sales@airparadigm.com .

For security reasons, we can only modify orders or send account information when the request comes from the e-mail address that is associated with your AirParadigm.com account. We can only read and respond to messages in English.

Not Receiving Replies?

If you have used to contact us in the past but have not received a reply, your ISP or e-mail client may be blocking e-mail from AirParadigm.com. If you suspect this is happening, please consult the help section of your e-mail program to see how to relax or remove the settings that filter or block mail. Once you've established that you should be able to receive mail from us, please contact us again with your question.

Want to check if your ISP or e-mail client is blocking mail from AirParadigm.com? Try subscribing for our Newsletter. If you don't receive it on the date you specify, you will know that messages from AirParadigm.com are being blocked or deleted automatically.

If you are not recieving emails from us you may call us from 9am-5pm PST at 951-251-4009 Mon-Fri. We do NOT accept phone orders, and if no attempt to email us PRIOR to calling, your phone call will NOT be returned.